OMBUDSMAN MediatorDr. Francine Schlaks

Lets us help you settle your disputes out of court.

90% settlement rate. Over 3,000 workplace disputes resolved.


Civil Disputes Mediation is a diplomatic way for two disagreeing parties to come to a resolution that is fair. Basically, both parties compromise and settle for an equal solution.

Civil mediation is a valuable tool for resolving all kinds of disputes that can be the subject of litigation, including business disputes, employment disputes, intellectual property disputes, construction disputes, medical malpractice disputes, personal injury disputes, probate disputes and public policy disputes. Mediation saves money and time and enables the parties to preserve their relationship when the relationship is important as, for example, it might be for businesses that are in conflict. Mediation also allows the parties to control the outcome and the risk and to design their own solutions, including solutions that a court may not be able to produce. An effective mediator can facilitate the discussions and help the parties focus on their interests and on options to meet all of the interests well enough to create an agreement.

Are you or someone you know having a civil disputes Contact A Matter of Mediation to mediate the dispute.

Some civil mediation disputes include:

Business disagreements

  • Labor disputes
  • Intellectual property violations
  • Construction contract disputes
  • Malpractice disputes
  • Personal injury disputes
  • Will probate disputes

Mediation saves valuable relationship. There are always disputes and business mediation solves these conflicts with preserving the business relationship for future association. Some business disputes that mediation lawyers handle include: employment disputes, contract disputes, taxes, construction, insurance, mergers and lease agreements.

Litigation can be expensive and stressful. Use a mediator for civil disputes.

Advantages of civil mediation include:
  • The parties in conflict control the outcome of their dispute
  • Discussion and resolution of any issue
  • Promoting communication
  • Promoting corporation
  • Costs that are less than litigation.

ABOUT OUR PRACTICEMeet Francine D. Schlaks, M.Sc., Ph.D., J.D.

Dr. Schlaks is an OMBUDSMAN and has experience as an Internal Federal Mediator for the Equal Employment Opportunity Commission (EEOC). She also has been a Federal Mediator for the United States Post Office, HUD, and Forest Services and was a Senior State Mediator for California employee disputes, California Department of Fair Employment and Housing (DFEH), Department of many State Superior Court Mediation Panels. When she was at the IRS, she built and managed OMBUDSMAN for the IRS which had over 100,000 people.

Dr. Schlaks has successfully resolved over 3,000 complex employee workplace disputes since 1992. Dr. Schlaks has been a corporate trainer and has taught Negotiations, Mediation, and Management to the U.S. Air Force. She received her M.Sc., and Ph.D. from Colorado School of Mines graduated from UWLA Law School where she was the Assistant Editor of the Law review.